VIP Relationship Manager, Poland

Amit érdemes tudni

• Remote · Ismeretlen
• Távmunka-megjelölés további földrajzi adat nélkül — nem automatikus igen.
• Szint: Manager
• Fizetés: nem közölt

Helyszín és jogosultság

Távmunka-megjelölés további földrajzi adat nélkül — nem automatikus igen.

Poland - Remote

Megbízhatóság: 42%. A végső döntés a munkáltatóé – mindig olvasd el az eredeti hirdetést.

Pozíció

About Us

Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.

Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.

Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.

Job Overview:

We are looking for an enthusiastic Relationship Manager to join our team in Poland, and serve as the primary point of contact, to further enhance customer experience, foster client loyalty, and drive business success in the region.

Responsibilities:

Perform client acquisition and strong relationship management with a portfolio of global VIP clients;

Provide tailored VIP support and account management for Polish- and German-speaking clients;

Build rapport, including enhancing and expanding relationships with existing clients via frequent and sustained communication;

Building key customer service processes and systems, formulating management rules, and tracking the status of key customers;

Analyze the clients' behavior, identify their unspoken needs, prepare key customer analysis reports;

Liaise with various stakeholders from different departments to provide optimal excellent service solutions and experience.

Qualifications:

Client portfolio including institutional clients, high net-worth individuals, private bank customers with brokers, futures institutions or commercial banks, etc.;

Experience working in trading platforms or exchanges is highly advantageous;

Prior working experience in sales and client services function with international financial background in banking, inves

Rövidített kivonat. A teljes leírás és a jelentkezés a munkáltató oldalán érhető el.