Senior Associate, Fraud Operations

Amit érdemes tudni

• Hibrid · Korlátozott
• Távmunka-megjelölés további földrajzi adat nélkül — nem automatikus igen.
• Szint: Senior
• Fizetés: nem közölt

Helyszín és jogosultság

Távmunka-megjelölés további földrajzi adat nélkül — nem automatikus igen.

New York, New York; Miami, Florida; Remote (USA)

Megbízhatóság: 42%. A végső döntés a munkáltatóé – mindig olvasd el az eredeti hirdetést.

Pozíció

About the Company

Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all — bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact.

The Department: Risk Engineering

The Role: Senior Associate, Fraud Operations

As a Senior Fraud Operations Associate in the Fraud domain, you will work to enhance and expand the features of our fraud detection and mitigation systems across various product lines, including Exchange, Credit Card, Equities, Predictions, Wallet, and across the entire customer lifecycle. You will be responsible for investigating customer accounts for first, second, and third party fraud, including payment instrument abuse, scams, and account takeovers. You will also be instrumental in shaping Gemini’s fraud models and rules, working regularly with product, engineering, and data science, as well as improving and optimizing operations itself to ensure a balance between customer friction and fraud.

Responsibilities:

Investigate financial fraud and scams across multiple product lines

Review complex data sets, such as ACH/debit card/credit card/wallet transactions, device telemetry, and blockchain data

Respond to customers to obtain additional information regarding the actions that occurred on their account to make a properly informed decision

Identify trends and patterns in fraud activity and suggest rule, feature, and policy updates

Deeply understand the customer journeys to identify pain points due to fraud controls and suggest updates to alleviate them

Leverage experience and knowledge to suggest improvements to operational flows

Prepare fraud reports on material investigations and general fraudulent activity and present to leadership at weekly meetings

This role may require an on-call or extended hours during fraud events

Minimum Qualifications:

BA/BS in finance, economics, accounting, or related fields, or equiva

Rövidített kivonat. A teljes leírás és a jelentkezés a munkáltató oldalán érhető el.